FAQ
Most questions, including shipping, returns, and payment, will be answered simply by reading our "Policies Page" and "Privacy Policy" page. Everything is explained in good detail for you to understand.

Regarding the lead in crystal products, are there any precautions I should take or anything I should be aware of?


Yes. These are lead crystals. Any crystal products containing lead should be used for fashion and decorative uses only. They are not to be put in the mouth or ingested. They are not intended for children 12-years-old and under. Crystal products should not be used to store food or beverages. Likewise, crystals should not be placed in any food or beverage. Please read the following warning:

Attention California Residents. Proposition 65 WARNING:

Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

Do you carry any children's jewelry?

No. Please see the previous question about lead. Jewelry containing swarovski crystals is not intended for children 12-years-old and under.

Do you carry any men's jewelry? 

If we do carry any men's jewelry, it would be more like unisex jewelry. For example, men can wear certain shapes, such as the crosses, especially black or clear-colored, or any shapes with a masculine look.

Are my online credit card transactions safe and secure?

Definitely yes. All online transactions at CrystalJewelrySite.com are safe and secure. Our order form is VeriSign-secured, and our merchant account and gateway are integrated with Paypal's most advanced service, Website Payments Pro. This is explained in our Privacy Policy.

How do I get coupons or discounts?

On the website, you will receive $10 off all orders of $100 or more. We offer other discount specials, promotions, and coupons at different times throughout the year. Mostly, these offers are sent to you via email as long as we have your email address on file.

Is there any sales tax?

Being a Florida state business, we must apply a 6.5% sales tax to all orders being shipped to a Florida address. (The order form will apply this tax to your order for you).

Do you sell wholesale or do you drop-ship?

No, we do not. We are a retail business only. However, because we deal with several manufacturers, we are able to get you great prices on a wide selection of swarovski crystal jewelry.



Are you affiliated with Swarovski Co., Swarovski Crystal Online AG, or Swarovski.com?

No, we are an entirely separate company and we are in no way affiliated with them. Please read the next question also.



Do you sell Swarovski's jewelry line or any jewelry designed by Swarovski?

We may carry jewelry designed by Swarovski from time to time, however, we do not carry very much of their jewelry line at this time. Primarily, we design our own jewelry line using the swarovski components. Also incorporated into our jewelry line is swarovski jewelry designed by other jewelry designers and manufacturers.



Do you have a physical store?

No. We strive to focus all of our attention to our online store so that our jewelry will be available to the whole world.


Do you have a printed catalog?

No, we do not. We are always adding new products and updating our online store to better suit your needs. Therefore, a printed catalog would never be up to date. 


How do I maintain, clean, and take care of my swarovski crystal jewelry? 

Please read this section on our care maintenance and cleaning page. 

*VeriSign-secured order form*See our Privacy Policy*

Copyright © Austrian Crystal Jewelry, LLC : Fort Pierce, FL
support@crystaljewelrysite.com
Attention California Residents. Proposition 65 WARNING:
Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
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